Third seat in mini-van was filthy; maybe overlooked in cleaning. Price was reasonable. Service was quick. Had trouble understanding counter people, but at least they seem to be multi-lingual. Accidentally exited from Alamo onto a toll road, incurring a $1 charge, for which Alamo added their $14 fee. Alamo should have made it clear how to exit without going onto the toll road. Will probably use Alamo again.
All agents were friendly and professional. Service was very efficient, both checking out the vehicle and returning it. Price was reasonable and the car was spotless and got terrific gas mileage (Chevy Equinox). Thanks, Alamo!
My previous experiences with Alamo have been quick and easy. I would definitely use them again in the future.
I usually get best prices with Alamo. I love their Self-Service Kiosks. It really easy and fast.
Alamo at Dulles Airport works best for me. This last time I was particularly grateful to the man driving the shuttle who took me back to the airport. He was so patient and helpful with loading and unloading my bags. When we arrived at the airport he saw a free luggage cart so he nabbed it for me which was really sweet as I was traveling with my little dog and a lot of luggage. I wish I had gotten his name so I could die a shout out but at least i did give him a big tip! haha...and that was before he nabbed me the cart.... plus i did have my favorite rental car, a KIA Soul so my one week rental went well.
Alamo Rent A Car is a US Car Rental based in Dulles, Virginia. Alamo Rent A Car is located at 23430 Autopilot Dr, Dulles, VA 20166, USA.
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