This is our second successful trip to Belfort for special furniture. We live over 100 miles away but it's well worth the time. Lee Altman was our expert guide. He really knew the stock and patiently led us from one area to the next while building his own mental image of what we wanted (even if we didn't know!). Voila, the result was 2 happy customers who found perfect chairs which now reside in our sunroom. Just delivered by 2 courteous and careful men. Thanks, Belfort, we'll be back.
I am an interior stylist and for ease of use with my clients I often meet them at Belfort. It has the most extensive selection in the area and I work closely with Mr Davis Webster so we receive the first rate customer service I expect. It saves my clients time and frustration (because choosing whole suites of furniture can be overwhelming and time consuming) and the end results are gorgeous. Belfort also makes it easy for the client if ever there is an issue with the furniture. That is peace of mind long after our work is done.
Do not waste your hard earned money at this place! What an infuriating experience! The management here does NOT care about the customer at all. I found some dining room chairs in the clearance section. I was going to purchase those and spend probably thousands more on other items. A manager there, who was so spineless he wouldn't even give me his name, refused to sell me dining room chairs out of the clearance section. He said they went with the table even though there were more of these chairs at a different table. The CLEARANCE section! He sends Heidi, who was very sweet, back to me to break the news. This guy is like a shady used-car salesman hiding out in the back room. Really? you can't recognize that this will be disappointing to a customer? you have no skill set to work with people? This is who Belfort puts in a leadership role?
I must say I am extremely pleased with the decision that I made to go with Belfort furniture. Besides the great selection in furniture, the designer, Stefani Arnold, was amazing and extremely creative. Could not have done it without her. Thanks to this company my Family room and bedroom look amazing!!
Now folks, maybe you will have a fine experience here, but if something isn't right with your order, you want to risk your hard-earned money on a company that does not care about you? a company that only wants your money? Not me. Why take a chance? If their business model includes having employees like this guy, I can only imagine how many other bad decisions they make. In fact, their clearance section is almost as big as the actual showroom. Which makes me ask another question; Are you selling that much junk that people don't want? Are you that out of touch with what people want? Maybe this idiot did me a favor. So on second thought, thank you! good luck, folks...you will most assuredly need it!
Bought new bedroom furniture and new mattress. Nita Mandell did a great job helping us through the selection, prices, deals, and support with our kids in tow. Very nice sales rep! The delivery guys were absolutely masterful moving the well wrapped and protected furniture up the stairs and in the bedroom with great care. Clearly they read the delivery notes. The only bummer they need to fix is the outdated 8 - 4 delivery window.
Belfort Furniture is a US Furniture Store based in Dulles, Virginia. Belfort Furniture is located at 22250 Shaw Rd, Dulles, VA 20166, USA.
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